Account Data:For provide you with efficient customer service and quality products, when you register our website, we will ask you about your personal information which includes Email address,User Name, Company Name, Street Address, Post Code, City, Country, Telephone Number, Password etc. This is to enforce the agreement between you and bikesfamiles.com, to ensure that you are reachable by potential trade partners, or to troubleshoot problems with your account.So when you register and sign in successfully, we can recognize you and serve you for your need and make you have a much more delighted shopping experience. Please make sure your information completely and correctly. We promise that your personal information will not be revealed to anyone on the internet or in any other ways. Hidden Data: In addition to your account data, we also collect information recorded when you browse and visit our website, including but not limited to cookies, IP address, etc. This information is not used to identify you, but for the necessary purpose to avoid being attacked by hackers, and for the purpose of making customized content service to users. Additionally, through processing comprehensive statistic analysis, we are endeavoring to provide you with more and more efficient functionalities to facilitate our service.
Internal Use: We use your personal information,such as company name, address, contact person, telephone number to process your order and provide you with customer service. Communication With You: We will use your personal information to communicate with you about your orders. We will submit your email address to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter and special offers. Improve Our Service: Communication with you based on your browsing records, equipment information we collected and your order history. Performing research or statistical analysis in order to improve the content and layout of the Site to improve our product offerings and services.
As we respect your privacy very much, we safeguard your information seriously. Granting only employees who are providing a specific service access to your personal. All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities. We employ the latest firewall protection to prevent unauthorized access into our information storage areas.We also have back up servers and power supplies to guard against power outages and other natural occurrences that could pose a threat to the integrity of your personal information.Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure from hacker attacks. Therefore, Bikesfamily.com cannot make any warranty on the security of the information you transmit to us, and you do so at your own risk.
We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, Only those employees who are responsible for handling your account have access to your information. In addition, employees in our technical department may have access to your information so that they can conduct routine checks on the integrity of our system and perform necessary maintenance work. Under the applicable laws, you may have the rights of access to Personal Data held by us and other rights.If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data as a user of Bikesfamily, you may send your request to our customer service.
The website is jointly operated by Joy Kie Technology Co.，Limited Company. Address：8F FuChun Building, No.509 Qingtai Street, Shangcheng District, Hangzhou, Zhejiang, China.
For any questions, please feel free to contact us as form below
Once your question is submitted , our customer service will reply to you in time
Contact Us
Email : bikesfamily@joykie.com
